How Dyson Pure Humidify+Cool makes at-home health a priority

Ah, January. That time of the year where we make steadfast resolutions to improve ourselves, many of which are health and wellness related. This year, however, these goals look somewhat different than previous ones; we can’t go to the gym, try out a nearby yoga studio, or join a meditation class. Many of our solutions for taking care of ourselves just don’t work during a global pandemic, where social distancing has become the norm.

Photograph of a woman practicing yoga outdoors
Photograph of a woman practicing yoga outdoors
Photo by <a href=”https://stocksnap.io/author/burstshopify">Burst</a> from <a href=”https://stocksnap.io">StockSnap</a>

Instead of looking outwards this year to improve our wellness, many of us are taking the opportunity…


If you’re… creating the overall user experience (UX) of your product or doing user interface (UI) work (including but not limited to creating a visual design system).

Welcome to part four of this mini-series on ethics in the delivery portion of the product development process! Previously, I spoke about designing your solution architecture, and then about doing back-end implementation. Admittedly, these sections were more challenging to write as a product designer. I spoke with Technical Project Managers, Software Engineers and more. When it came to creating the overall UX of a product, I started to realize that when it comes…


Illustration of students
Illustration of students

COVID-19 is a health crisis first, with a ripple-like impact that has changed multiple industries beyond recognition. And there’s no clearer example than the disruption caused by shutting down schools across the world.

From early childhood to late teenage years, the closure of schools has forced parents into (disruptive) at-home learning, and online (and untested) teaching efforts by school boards everywhere. Learning has become an issue of access — to technology and wifi — and assessments and qualifications have been paused or replaced by alternatives online. …


Illustration of people on devices
Illustration of people on devices

So, we’re back! If you caught my last piece, I spoke about ethical perspectives to bring into your solution architecture (including but not limited to technical research). Of course, all of this is easier said than done. Particularly when moving into back-end implementation — and thinking about security and data — ethical challenges abound. But, as we all know delivery folks are busy. So very busy, sprinting in order to stay ahead, lest the competition release something first (that might be… shockingly similar). …


People working at a computer
People working at a computer

In my previous article in this series, I spoke about the ethical mindsets and methodologies that can be employed during the discovery phase of a project. From fact-checking during problem finding, to referencing IDEO’s “The Little Book of Design Research Ethics”, to running a post-ideation session with the Tarot Cards of Tech, there are a plethora of resources you can reach for and keep on hand in your ethical product development toolbox.

It took some time — and a hefty amount of research — but I turned my sights to ethics in the delivery phase of a project. Ethics in…


The very common — and very justified — critique of the smart home experience is that it’s, to put it bluntly, a headache. Set-up and onboarding is lengthy and confusing. Products from different companies don’t play nicely with one another (you have to do your research, or else end up with seven different apps to manage your “ecosystem”). And, the overall experience is a rocky one. “What network is my lightbulb on?” is a question that no one, ever, wanted to ask themselves.

But despite all of this, there are wonderful things that we, as product builders can learn from…


Icon of a toolbox, icon of a user, icon of a laptop
Icon of a toolbox, icon of a user, icon of a laptop

This isn’t another “How To Successfully Work Remotely” post, or an article around the importance of creating a separate work environment or a rigid structure throughout your day. There’s nothing wrong with content like this; I’ve been consuming and sharing it to my colleagues almost every day. Okay, every day. Every few hours. I’m starting to become spam-y on Slack. Anyways, there’s a lot out there that covers these things so I feel the need to talk about things slightly differently.

I’m not going to tell you how to conduct business as usual because, well, things are utterly unusual right…


Note: This piece was co-authored by Tim Bettridge.

We’ve come a long way since the days of sending ye ol’ smoke signals to connect with one another across vast distances. From carrier pigeons to movable type, telegrams to radio waves, telecommunications have fundamentally changed our society — socially, culturally, and politically. With the internet, we’ve made leaps and bounds in being able to interface with those near and far, whether it’s shooting a Slack message to a colleague at work or organizing a protest overseas. With each telecommunication milestone, we’ve unleashed consequences — both desirable and undesirable, anticipated and not…


Note: This piece was co-authored by Tim Bettridge.

One of the truly inspiring things about working at Connected is the opportunity to collaborate with smart, like-minded people from different disciplines. Whether it’s a product designer pairing with an iOS engineer, or a design researcher teaming up with a technical product manager, working alongside individuals with diverse backgrounds means that we’re building better products in a uniquely integrated way.

This cross-functional approach is not only used in our client-facing work but also in our bench research. Bench research occurs in between client engagements where practitioners can explore and dabble in the…


Ah, synthesis. The romanticized phase in the product development process when practitioners take all of their research data — interview transcripts, scrawled notes, participant headshots, audio, video, etc., etc. — and mine, sort, and cluster that data in order to identify insights. It’s a chaotic phase, which often culminates with project teams holed up in dark rooms papered in sticky notes, frantically trying to define an opportunity to brainstorm against.

As product designers, we’re excited when it’s time for synthesis. It’s not everyone’s favourite time, but it’s one of ours; it’s when we empathize in order to make sense of…

Lisanne Binhammer

Passionate product thinker, writer and designer! Jazzed about building better products for our future selves.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store